Guest Reviews

Overall, my stay at was nothing short of fantastic. The combination of excellent service, comfortable accommodations, and convenient location made it a memorable experience. I highly recommend this hotel to anyone looking for a top-notch stay. I will definitely be returning on my next visit!

Beautiful view clean rooms nice people and very good service!!! Theresa saved our night and we went to bed with full tummys! She deserves a raise for sure!!

Very nice hotel in great location with very attentive staff

Clean room, good breakfast. I had a great time at the hotel.

Amazing breakfast and friendly staff. A little disappointed with the terrace as the weather was nice enough to sit outside, however the space was somewhat lacking in ambiance, perhaps a few plants could be placed. There was also construction outside the hotel although I understand that this cannot be helped. The room was adequate but was lacking a mirror above the desk.

My stay was amazing! The hotel is perfectly located right next to the Rhein, offering both convenience and beautiful views. The rooms were spacious and spotlessly clean, and the hotel lobby had a lovely ambiance neat, welcoming, and stylish. Breakfast was good with a nice variety, and the staff were incredibly helpful and friendly throughout my stay. I would definitely recommend this hotel and look forward to returning!

Highly recommended hotel 😁👍 😀 - We liked everything. Super friendly staff, magnificent breakfast, great evening menu and a very comfortable room. It was my wife's birthday and the staff bought her chocolates and made her a cocktail. Will definitely stay again, highly recommended. 😞 - There was nothing we didn't like.

Perfect location for a city trip 😀 - Location, intimacy, nice staff, the view was amazing. 😞 - We had only one pair of slippers for two persons . Soap spender was empty . Nothing important , my stay there was good.

Great view of the Rhine and Koblenz 😀 - Within easy walking distance of the Rhine. Old Town and Deutsche Eck approx. a 20 minute walk. Spacious privilege room. Comfy bed, pillows. Large fridge, mini bar (beer, soft drinks) included. Clean, nice job guys. Helpful staff. 😞 - Our shower was slightly more dated than the one in the photo, but perfectly adequate.

Great Couple Place in Koblenz 😀 - Location Parking Breakfast 😞 - No bathroom vent. Two small blankets instead of one big one.

Mercure superb again Quick visit for the Christmas markets. Our 3rd stay at Mercure and again service was excellent. Check-in swift and room spotless. We'd been in the room about an hour when we discovered a problem with the safe (Flat battery). In the space of 15 minutes we were in a different room - Well done Lara, this young lady is a huge credit to your hotel. We were provided with a stadt plan, Lara marked it up with the Christmas market locations and pointed out directions. This morning on check-out she enquired after our visit to the markets and wished us well for our onward journey.

For this price, the service and living conditions are excellent. Yes, in some places the carpets and corners of the walls are worn out, it’s time to make repairs...

It is a great hotel with a fantastic location on the Rhine River. Breakfast was also very well taken care of and the rooms fully equipped. Will definitely come back here again soon.

Very Good 😀 - The breakfast wasn't good at all, same menu every day, no variety to choose from yet the price of breakfast per person is so high. 😞 - None

The room was clean with a slight river view, even though I'm sure we weren't on the best side for views. It was a decent location, but it would have been a great location if the river path under the bridge weren't blocked by construction. This was a surprise to us, but it looks like it will be blocked for some time.